Shipping policy

Where we ship: We currently ship to addresses in the United States only.

Shipping cost: Shipping is free on all orders.

Processing time: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Delivery time: Orders ship from our partner fulfilment warehouse. Delivery usually takes 7–12 business days after dispatch. During Black Friday and the holidays, deliveries can take a few extra days.

Holiday orders: To receive your order before Christmas, please order by December 5.

Tracking: Once your order ships, you'll receive an email with a tracking number. If you haven't received it within 4 business days of ordering, contact us.

Lost or damaged parcels: If tracking shows delivered but you can't find your parcel, check with neighbours and your local post office, then contact us within 7 days. If your order arrives damaged, email us a photo within 7 days of delivery and we'll send a replacement or a full refund.

Wrong address: Please double-check your address at checkout. Email us right away if you spot a mistake; we can only update it before the order ships.