Refund policy

30-day returns: You can return your order within 30 days of delivery for a full refund of the product price.

Conditions: The item should be in its original condition with all parts and the charging cable. For hygiene reasons, please keep the cover clean.

How to return: 1) Email us with your order number and the reason for your return. 2) We'll reply within 24 hours with the return address and instructions. 3) Send the item back with a tracked shipping service. Return shipping is paid by the customer, unless the item arrived faulty or damaged.

Refunds: Once we receive and check your return, we'll refund you to your original payment method within 5 business days. Your bank may take a few extra days to show it.

Faulty or damaged items: If your item stops working or arrives damaged within 30 days, email us a photo or short video. We'll send a free replacement or a full refund, with no return shipping to pay.

Cancellations: You can cancel your order free of charge before it ships. Email us as soon as possible.

Questions? Contact us any time. We reply within 24 hours, Monday to Friday.